{"id":1868,"date":"2026-10-03T03:33:26","date_gmt":"2026-10-03T03:33:26","guid":{"rendered":"https:\/\/yocl.com\/faq\/"},"modified":"2026-10-03T03:33:26","modified_gmt":"2026-10-03T03:33:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/yocl.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section>\n<h2>Products &amp; orders<\/h2>\n<details open>\n<summary>What should I include in an enquiry?<\/summary>\n<p>Include the product model, quantity by size, required specifications, delivery destination and any customization requirements. A drawing or reference photo helps where the model is not known.<\/p>\n<\/details>\n<details>\n<summary>Can I request customization?<\/summary>\n<p>Yes. Send your requirements for review. Available changes and order conditions depend on the product and must be confirmed before ordering.<\/p>\n<\/details>\n<details>\n<summary>How do I find the right size?<\/summary>\n<p>Use the model-specific dimensions on the product page. If a dimension is unclear, share your application measurements with us before ordering.<\/p>\n<\/details>\n<details>\n<summary>How do I confirm quantities and delivery times?<\/summary>\n<p>Send the selected models, quantities and requested delivery date. Ask for the minimum order quantity and lead time to be included in your quotation.<\/p>\n<\/details>\n<details>\n<summary>How do I request a certificate or technical document?<\/summary>\n<p>Identify the exact model and required document or standard in your enquiry. Document availability and applicability need to be checked for that model.<\/p>\n<\/details>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Products &amp; orders What should I include in an enquiry? Include the product model, quantity by size, required specifications, delivery destination and any customization requirements. A drawing or reference photo helps where the model is not known. Can I request customization? Yes. Send your requirements for review. Available changes and order conditions depend on the [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-company.php","meta":{"footnotes":""},"class_list":["post-1868","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yocl.com\/de\/wp-json\/wp\/v2\/pages\/1868","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yocl.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yocl.com\/de\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/yocl.com\/de\/wp-json\/wp\/v2\/comments?post=1868"}],"version-history":[{"count":0,"href":"https:\/\/yocl.com\/de\/wp-json\/wp\/v2\/pages\/1868\/revisions"}],"wp:attachment":[{"href":"https:\/\/yocl.com\/de\/wp-json\/wp\/v2\/media?parent=1868"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}