Who we are
YOCL ELECTRIC operates yocl.com and is responsible for the website processing described in this notice. Our registered address is Huadong Village, Liushi Town, Yueqing City, Zhejiang Province, China. Contact us at support@yocl.com.
Information we receive
Enquiries: your name, business email, company, product interest, quantities, requirements and any specification link you choose to provide. We also record the originating page so we can understand your request. Enquiry forms save submissions in our website administration system.
Correspondence: messages and attachments you send to our support mailbox, together with the contact details needed to respond.
Website requests: hosting systems may record IP addresses, requested URLs, search terms, browser information, timestamps and error or security events. Enquiry protection uses an IP-derived identifier to limit repeated submissions; the current rate-limit marker expires after one minute. This does not determine the retention of separate server logs.
Do not put confidential information into site search or publicly accessible specification links. Send only information you are authorised to disclose.
Why we use information
We use information to answer product questions, review specifications, prepare quotations, follow up on enquiries, operate the website and prevent misuse. Business and technical service providers may process information needed to host the site, handle correspondence or support these activities.
Where applicable data protection law requires a legal basis, relevant bases may include steps you request before a contract, performance of an agreement, legitimate interests in handling business enquiries and website security, and legal obligations. Where a particular activity requires consent, that consent must relate to that activity; simply browsing is not consent to optional tracking.
Retention and security
Enquiries are stored to handle the request and related follow-up. Business recordkeeping, disputes or applicable legal requirements may require further retention. The website does not currently apply a fixed automatic deletion schedule to enquiry records. You can ask us to review or delete your information, subject to applicable requirements.
Server logs and backups have separate operational retention settings. We cannot promise immediate removal from every backup. Access restrictions and technical safeguards help protect information, but no website or email system can guarantee absolute security.
Your choices and requests
Depending on applicable law, you may be entitled to access, correct or delete personal information, object to or restrict certain processing, obtain a portable copy, or withdraw consent where consent is used. Exceptions may apply. You may also have the right to complain to the relevant data protection authority.
Электронная почта support@yocl.com with your request. Please identify the enquiry or information concerned without sending unnecessary identity documents. We may need reasonable verification before disclosing or changing personal information and will handle requests within applicable legal time limits.
Scope and updates
This website is intended for professional electrical-product enquiries, not for collecting information from children. If a child has provided personal information, contact us to request a review.
External links lead to sites with their own policies. We may update this notice as the website or processing changes; the date above identifies this version.
Contact YOCL ELECTRIC
Questions about this policy or your information?
support@yocl.comYOCL ELECTRICHuadong Village, Liushi Town, Yueqing City,
Zhejiang Province, China