Products & orders
What should I include in an enquiry?
Include the product model, quantity by size, required specifications, delivery destination and any customization requirements. A drawing or reference photo helps where the model is not known.
Can I request customization?
Yes. Send your requirements for review. Available changes and order conditions depend on the product and must be confirmed before ordering.
How do I find the right size?
Use the model-specific dimensions on the product page. If a dimension is unclear, share your application measurements with us before ordering.
How do I confirm quantities and delivery times?
Send the selected models, quantities and requested delivery date. Ask for the minimum order quantity and lead time to be included in your quotation.
How do I request a certificate or technical document?
Identify the exact model and required document or standard in your enquiry. Document availability and applicability need to be checked for that model.